|
Because communication ties us to the world and everyone in it, our skills (or
lack of them) determine, by and large, the quality of our personal and business
relationships. The very nature of corporate life where large numbers of people
come together, some in charge and others not--is ripe for hurts, misunderstandings
and personal violations.
Our ability to listen, process, and respond quickly to what we're
hearing, isn't evolving at the same speed as e-mail, faxes, video
conferencing, and pagers whose invisible digital paths crisscross
the globe like a giant ball of string.
In this unique, high-impact presentation, Tess Marshall teaches
the audience the key skills of effective communication. These skills
are appropriate for people at all levels.
Highlights include:
- Learn the four steps of healthy communication
- Explore eight magical phrases
- Know when silence speaks louder than words
- Listen with heart
- Speak with integrity and intention
- Cultivate compassion
- Express needs
- Connect against all odds
- Circles of support
Benefits include:
- Trustworthiness and tolerance
- Recognize of the power of feelings
- Ability to accept others
- Shifting your perspective
- Community and connectivity
- Ability to be authentic
- Increased productivity
- Positive interactions
- Increased cooperation
- Ability to go with the flow
- A safe environment
The ability to communicate creates and encourages authenticity in
an environment that nurtures teams and individuals.
|
